You’ll be given various delivery options to choose from before you finalise your order. Options include estimated delivery time and dates depending on the delivery address. 

We at NIO STYLES work very hard to meet all delivery times but sometimes there may be delays – e.g. because of postal/carrier delays, logistics or bad weather. We will keep you updated as much as we can and you should be able to track your parcel’s progress. 

Check out our Delivery page for more info, or get in touch with Customer Care if you have any questions or issues.


You have 28 days to return an item from when it’s delivered (we strongly recommend that you get proof of postage). 

Of course, it’s fine to try it on, but please don’t wear it because if it’s returned to us worn or in an unsuitable condition, we won’t be able to give you a refund and we may have to send it back to you. 

This doesn’t affect your statutory rights.

Please send all returns to:


23 Gale Crescent

Banstead, Surrey


Depending on postal option used, it may take up to 1-2 weeks for us to receive your returned item. Please allow 3-5 days for payment processing. Once your return has been processed, you will receive a notification email confirming refund. Shipping charges applied at customer expense.  


We do our very best to make sure our products are as close to the exact product as possible, but due to the many variations in monitors and browsers, colour samples may appear different on different monitors.  Computer monitors are not all calibrated equally and colour reproduction on the Internet is not precise. Since it is not possible to guarantee our online colours will look the same on all computers, we cannot guarantee that what you see will accurately portray the colour of the actual product. 

We have made every effort to make the colours and finishes on screen as close as possible to the colours and finishes of the products supplied. However, we cannot guarantee an exact match in colours and finishes and the images and information on this website should not be relied on as such. 

The representation of colours, gloss levels  and textures are limited by technology and may vary due to screen and printer settings. 


NIO STYLES owns or has permission to use the intellectual property rights in its Website and its content. These rights are protected around the world. All such rights are reserved. 

You’re allowed to store, print and display our Website content only for your own personal use. 

You are not allowed to use any part of the Website for commercial purposes unless you have our express permission. You’re also not allowed to use the NIO STYLES logo or any NIO STYLES brand or trade mark (or any marks which are similar in colour) without our express permission.