FAQ

POSTAGE & DELIVERY

Do You Post Goods Internationally?

Yes we do! We ship orders to most parts of the world, simply add your fabulous clothing item of choice to the cart and checkout to see shipping options available

 

What Postage Methods Are Available?

We use local postage services available within the UK including: UKMail, DHL, FedEx, Royal Mail. UPS is our main provider for international deliveries.

 

Orders Processing

All orders made Monday to Friday before 12:00 pm GMT will be dispatched the same day. All orders made after 12:00 pm GMT will be dispatched the next working day. Orders made on Saturday & Sunday will be dispatched on Monday.

 

How Long Will It Take For My Parcel To Arrive?

  • Standard Delivery: 3-5 working days estimate (UK customers)
  • Guaranteed Delivery: 1-2 working days (unless otherwise stated)
  • UK Nominated Day Delivery: 1-2 working days estimate
  • International Delivery: Please follow link below to calculate time and cost

 

ORDER MANAGEMENT

How Can I Pay For My Order?

We aim to offer the most relevant payment methods to you in a SLL encrypted environment. We accept all major credit and debit cards, such as Visa and MasterCard. We also accept PayPal, Google Pay and Amazon Pay.

 

 Are My Details Safe When Ordering Online?

Yes our website is 100% safe! Our website is hosted on a secure server and is PCI compliant. We are also fully verified by PayPal. All orders online are treated with 100% confidentiality. No credit card information is stored, and is not accessible to anyone apart from our accounts department.

 

Can You Send Me A Catalogue?

Our website is the main catalogue. We update our site frequently and we set trends in fashion. Please check our website regularly for latest product range. You can also subscribe to our social media channels to be the first to know when new products are released.

 

Can I buy Large Quantities or Uniforms?

Yes! We can provide large quantities of any single colour in any design displayed on our website. Please fill in our contact us form to give us an idea of what you require. We will then contact you with more information and prices.

 

Can I Exchange or Return Any Item?

Yes, as long as it is in perfect condition and has all its labels on it. Goods must be returned within 14 days of purchase in the same condition, packaging and labels as they were received. Unless an initial mistake was made on our part, the customer is liable for the cost of returning the product.

Returns address

NIO STYLES RETURNS

23, Gale Crescent,

Banstead, Surrey

SM7 2HZ

United Kingdom

 

When Will I Receive The Refund For My Return?

You will receive the refund in the same payment method used for the purchase within approximately 10-14 days, depending on your bank

 

FABRIC WASH & CARE FOR AFRICAN WAX COTTON PRINTS

Test Your Fabric Before Washing

Before putting your fabric into the wash, test it. Check the material’s colour fast properties. This can be done by dampening a piece of white fabric and putting it on the wax print fabric, ironing it until both the pieces of cloth are dry. If the colour of the wax print fabric transfers to the other cloth, you will know that the material needs to washed separately from your other clothes because it may leach out colour.

 

Washing Your Fabric

The best way to do it is to put it in the washing machine using a mild (preferably liquid) detergent, using a cold non-spin cycle. Wash separately with like colours. Hang fabric to dry after washing and steam iron on the wrong side when dry. Follow garment care instruction on your clothing.

 Please follow care instructions on the care label of your garment

 

Have More Questions?

Contact us by filling in our contact form or via any of our social media platforms by selecting your preferred channel below. You can also send us an email to niostyles.london@gmail.com